Privacy Policy

Privacy Policy

Last updated: 8 November 2025

Welcome to Rentall Ltd (“Rentall,” “we,” “our,” or “us”). We respect your privacy and are fully committed to protecting your personal data. This Privacy Policy explains how Rentall Ltd collects, uses, stores, shares, and safeguards your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By accessing or using Rentall’s website, mobile app, or services (collectively, the “Platform”), you agree to this Privacy Policy.

  1. Who We Are

Rentall Ltd Registered in England & Wales Company Number: [YOUR COMPANY NUMBER] Registered Office: 14a South Hill Crescent, Horndon on the Hill, SS17 8PH Email: rentallconnect@gmail.com

Website: Rentall.uk

Rentall Ltd is the data controller responsible for your personal data processed through the Platform.

  1. Information We Collect

We collect and process the following categories of personal data:

a. Personal Information

Full name

Email address

Phone number

Billing and delivery addresses

Payment information (collected securely via third-party providers)

Identity verification details (where required)

b. Technical and Usage Information

IP address and device identifiers

Browser type, operating system, and device info

Usage data including pages viewed, interactions, and timestamps

Cookies and analytics data (see Section 6)

  1. How We Use Your Information

We process your personal data to:

Create and manage your account

Facilitate listings, bookings, payments, and transactions

Communicate with you about your use of the Platform

Prevent fraud, abuse, and protect Platform security

Improve and personalise your experience

Comply with legal and regulatory obligations

Send marketing communications and updates (you can opt-out anytime)

  1. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

Contractual necessity: To perform our contract with you (e.g., processing bookings)

Legal obligation: To comply with laws and regulations

Legitimate interests: To improve and secure the Platform, prevent fraud

Consent: For marketing emails and non-essential cookies (you can withdraw consent anytime)

  1. Sharing Your Information

Your data may be shared with:

Trusted third-party service providers (e.g., payment processors, hosting, analytics)

Other users when necessary to complete transactions or bookings

Law enforcement or regulatory authorities when required by law or to prevent fraud

Business partners or successors in case of merger, acquisition, or asset sale

We never sell your personal data.

  1. Cookies and Tracking

We use cookies and similar technologies to:

Keep you signed in and remember your preferences

Analyse Platform usage to improve performance and functionality

You can control or disable cookies through your browser settings. Disabling cookies may impact Platform features.

For more info, see our [Cookie Policy] (link if available).

  1. Data Retention

We retain your personal data only as long as necessary to:

Provide our services to you

Fulfil legal and regulatory requirements

Resolve disputes and enforce agreements

When no longer needed, data is securely deleted or anonymised.

  1. Data Security

We implement robust technical and organisational measures to protect your data against loss, misuse, or unauthorised access. However, no system is completely secure, so please exercise caution when sharing personal data.

  1. Your Rights

Under UK GDPR, you have the right to:

Access and obtain a copy of your personal data

Request correction of inaccurate or incomplete data

Request deletion of your personal data (“right to be forgotten”)

Restrict or object to processing of your data

Request portability of your data in a machine-readable format

Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at: rentallconnect@gmail.com

If unsatisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk .

  1. Children’s Privacy

The Platform is intended for users aged 18 and over. We do not knowingly collect personal data from children under 18. If discovered, such data will be deleted immediately.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our Platform with the “Last updated” date shown above. Your continued use after changes signifies acceptance.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Email: rentallconnect@gmail.com

Registered Office: 14a South Hill Crescent, Horndon on the Hill, SS17 8PH Company: Rentall Ltd