What is RentALL?

RentALL is a trusted online marketplace that connects people who want to rent out products or offer services with those who need them. You can rent almost anything — from tools and vehicles to event gear and home services — safely and easily.

🧰 Getting Started

How do I create an account? Click Sign Up on the top right corner of the page. You can register using your email address or social login. Once verified, you can start listing or renting right away.

Do I need to verify my identity? Yes. RentALL uses secure ID verification to protect both renters and providers. This ensures listings are genuine and transactions are safe.

💼 Listing Items or Services

How do I list my product or service? Go to Create Listing, add clear photos, write a detailed description, set your price, and choose your availability. Once published, your listing will appear in searches instantly.

What can I list on RentALL? You can list almost anything legal to rent — including tools, vehicles, electronics, home services, and event items. Make sure your listings comply with our Terms of Service.

Can I set my own pricing and terms? Yes, providers have full control over pricing, availability, and their own rules (such as cancellation policies or requirements).

💳 Payments and Security

How do payments work? All payments are processed securely through Stripe, our trusted payment partner. Funds are held safely until the renter confirms receipt of the item or completion of the service.

When do I get paid? After the rental period or service is successfully completed, your payment is automatically released to your linked bank account.

Is my payment information safe? Absolutely. RentALL never stores your payment details. All transactions are encrypted and handled directly by Stripe.

🔄 Cancellations and Refunds

Can I cancel a booking? Yes. Each provider sets their own cancellation policy, so make sure to review it before booking.

Are refunds available? Refunds are not guaranteed and depend on the provider’s stated policy. RentALL may step in to help resolve disputes, but we cannot promise refunds unless the provider’s policy allows it.

⚖️ Trust and Safety

How does RentALL keep users safe? We verify users, monitor listings for authenticity, and use secure payment protection. We also encourage communication through the platform only, never off-site.

What if something goes wrong? If you encounter a problem — such as an item not being delivered or a misrepresented listing — contact us immediately. Our support team will review the case and may assist with dispute resolution.

💬 Support

How can I contact RentALL? You can reach us at rentallconnect@gmail.com for support, questions, or feedback. We aim to respond within 24 hours.